Frequently Asked Questions


What is CityShape?

CityShape™ is an online map-based tool that helps the property industry better understand and predict the future.

By bringing together hundreds of diverse sets of information into a single, simple-to-use interactive platform, CityShape™ provides users with the ability to uncover opportunities at every stage of the development lifecycle.

What sort of information does CityShape organise?

Initially, CityShape will bring together four key sets of property data:

  1. Planning applications, infrastructure and zoning
  2. Demographic information
  3. Real estate market data
  4. Lifestyle and amenity indicators

In time, our vision is to organise and connect all of the information and data sets that integrate with the built environment.

How does CityShape access its data?

The short answers is, it depends. Many of the data sets that CityShape aggregates are public and gathered through ‘Open Data’ policies or under Creative Commons license, while others are privately sourced through commercial agreements.


Who do I contact regarding a feature recommendation?

Make an enquiry to with details of your feature request.

What are CityShape’s core tools?

Project Search

Find and track development projects from start to finish. From property developers to product suppliers, tracking new projects through design, planning, construction and completion allows the industry to stay up-to-date with market competition, supply and demand trends, new business development opportunities and more.


Site Search

Powerful custom search function for development sites. Site Search function that allows developers, investors, real estate agents and more to search properties by area, frontage, zoning, proximity to transport and more.



Analyse a suburb's development activity, lifestyle attributes and risk factors. CityShape™’s Explore function is the ultimate investigative tool for understanding what is happening within a particular area, suburb or region. The full power of CityShape™’s information comes to life in this feature by allowing users to overlay Project Search and Site Search functions whilst toggling on map layers that include zoning, underground services, topography, flooding, land cover, green space, Places™ and more.

What are ‘Filters’?

‘Filters’ are a way of refining your search for a development application. You can select the following search categories for filters:

  • Project Status - the stage that the development is in, starting from lodged and progressing through to approved, under construction, recently completed, denied or complete. 
  • Project Type - The project type is defined by the activities associated with the development application. From this activity list the project is classified under the parent categories of commercial, residential, industrial, retail, and special.
  • Zoning - The planning zone as determined by the LGA of that area.
  • Date Range - the period since the development application was lodged
  • Assessment Level - the level of assessment under Queensland planning regulations (QLD only)

What is ‘Project Status’?

The Project Status’ refers to the phase of the town planning process a project is currently in. This can be separated into five stages:

  1. Lodged - a development application has been lodged, but not approved, by the relevant planning authority.  
  2. Approved - a development application has been lodged and approved by the relevant planning authority.
  3. Construction - an approved development application has commenced construction but not completed.
  4. Recently completed - an approved development application has completed construction within the last 12 months.
  5. Denied / Deferred - a development application has been denied by the relevant planning authority or deferred by the developer or proponent of the project.

What are Project Types?

The ‘Project Type’ refers to the asset class that each project is categorised under. There are six main categories;

  • Residential - Examples include houses, townhouses, units, villas, apartments, student accommodation, hotels, resorts, aged care and boarding houses
  • Commercial - Examples include office, co-working
  • Retail - Examples include shops, shopping centre, convenience centre and service stations
  • Industrial - Examples include warehouses, general industry, factories, public utilities
  • Special Use - Examples include stadia, hospitals, universities

Unspecified - Where the asset class is undefined under the relevant town plan.

What are Zoning Layers?

Zoning layers are a colour-coded representation of the various town planning zones that relate to specific areas or sites. You can view the zoning of each property by clicking on the property inset.  

How do I save a search?

Within the Project Search and Explore tools you are able to save your search. Based on the area and filters you have selected the saved search will be added to your account. A daily summary with be sent to you each morning with any changes that have happened to properties that fall within your search parameters.

What is a property watchlist?

Within the Project Search and Explore tools you are able to follow individual projects by clicking on the star icon. After you have starred a property and added it to a watchlist folder you will be sent daily notifications of an property in your watchlists. Ensuring you are always up to date.

How do I search for a specific project?

If you know the projects address use the search bar in ‘Explore’. If you are unsure about the exact location use the map and the filters to narrow your search to uncover the project you are looking for.

How do I search a company’s projects?

In the ‘Project Search’ tool you can search by company. Make sure you toggle “search by company’ above the search box.


I found what looks to be a data error, who can I contact?

Please explain the issue in as much detail as possible by emailing and we will look into it and get back to you as soon as possible.

Got a question you don’t see here?

Our support team is available to answer any of your questions or general enquiries. Let’s chat! Contact us at and we will get back to you as soon as possible.

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